Effective date: August 2026
This Shipping Policy explains how Grow Green Planters processes and delivers orders across India and for export.
Order Processing & Dispatch
Orders are processed after confirmation of specifications and payment terms. As most planters are manufactured to order, dispatch timelines are shared and agreed at the time of order.
Delivery Timelines
- Domestic (Pan-India): typically dispatched within the agreed lead time; transit time depends on destination and transporter.
- Export orders: timelines and documentation are handled case by case and confirmed in your quotation.
Shipping Charges
Freight and packing charges depend on order quantity, volume and destination. Charges (or ex-factory / FOR terms) are clearly mentioned in your quotation before dispatch.
Tracking
Once your order is dispatched, we share transporter and consignment details so you can track your shipment.
Delays
We are not responsible for delays caused by transporters, weather, strikes or other events beyond our control, but we will always assist you in coordinating with the carrier.
Damaged or Lost in Transit
Please inspect your consignment on delivery. If goods are damaged or short in transit, report it to us within 48 hours with photographs so we can raise a claim and arrange a suitable resolution.
Contact Us
If you have any questions about this policy, please reach out to us:
- Grow Green Planters
- Email: growgreenplanter@gmail.com
- Phone: +91 9211642063
- Address: Shree Shyam Technoplast (India) Plot No. 192,193, Gali No. 8, Khasra No. 155, Pooth Khurd, Bawana, Delhi - India